Privacy policy
At Giraah, your privacy is our priority. This policy explains how we collect, use, and protect your personal information.
What We Collect
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Personal Information: Name, address, email, phone number, and payment details (processed securely via Shopify).
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Order Details: Customisation preferences and purchase history.
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Technical Data: IP address, browser type, and usage information (via cookies).
How We Use It
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Process and deliver your orders.
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Communicate with you about your purchase or inquiries.
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Improve our store and product offerings.
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Send marketing emails only if you have opted in.
Sharing Your Information
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We do not sell your personal data.
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We share information only with trusted partners such as Shopify, payment gateways, and shipping providers to complete your order.
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We may disclose information if required by law.
Cookies
We use cookies to improve your browsing and shopping experience. You can disable them in your browser settings, but this may affect functionality.
Your Rights
You can request access, updates, or deletion of your personal data at any time. You may also opt out of marketing emails.
📧 Privacy Inquiries: [Your Email Here]
3. Shipping Policy – Giraah
Effective Date: [Insert Date]
We take pride in delivering your customised strap safely and on time.
Processing Time
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Each strap is made to order. Please allow 5–10 business days for production before shipping.
Delivery Time
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Domestic (Pakistan): 2–5 business days after dispatch.
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International: 7–21 business days after dispatch (varies by destination).
Shipping Charges
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Calculated at checkout based on your location.
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Free shipping may apply on promotions or minimum spend.
Order Tracking
Once shipped, you’ll receive an email with tracking information.
Customs & Duties
International customers are responsible for any customs fees or import taxes.
📧 Shipping Questions: shop.giraah@gmail.com